Refund policy

Return & Refund Policy

  • Return Window: You have 7 days after delivery to request a return.

  • Item Condition: All items must be returned in original, brand-new condition with all tags attached, unworn, unused, and in original packaging with proof of purchase.

  • Store Credit Only: Accepted returns are issued as store credit only. Cash/card refunds are granted solely if the return is due to an error on our behalf (e.g., wrong or defective item received).

  • Taxes & Shipping: Customers are responsible for all applicable taxes and return shipping costs.

  • Non-Returnable Items: Custom/personalized products, personal care items, hazardous materials, sale items, and gift cards are final sale.

  • How to Initiate: Submit a request through our online contact form. Items sent back without approval will not be accepted.